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Create Flavours, Unit 11 Windmill Business Park
Windmill Road, Kenn, Clevedon
North Somerset, BS21 6SR, UK




Inside Sales Team Leader
Competitive salary

We are recruiting for an Inside Sales Team Leader to join our Sales Team working primarily at our Clevedon site.

The business:
We are a rapidly growing, vibrant company producing food flavourings and seasonings for snacks, for customers across the UK and European Food Markets, within our BRC and M&S Accreditation. The ethos of the business is based around outstanding service coupled with providing our customers with creative solutions and innovations.


Scope of the Role
This position is a new role which has been identified as part of our on-going review of processes, and is reflective of our planned future growth. This role would suit a highly motivated energetic person with a positive outlook, who is task focused with great attention to detail and an excellent communicator. We are looking for a confident team player who can work on their own initiative as well as covering the day-to-day requirements of a fastpaced environment; who has experience with delivering a high standard of customer service. Duties include:

  • Manage the internal sales process by liaising with customers and internal stakeholders
  • Facilitate the efficient and timely processing of sales orders
  • Deliver a high level of customer service, to include pro-active communication
  • Lead the Inside Sales Team
  • Maintenance of accurate data entry within SAP


  • Previous experience working in a customer service role within a manufacturing business would be beneficial
  • Competent in using Microsoft Office and Outlook, including Word and Excel
  • GCSE or equivalent at Grade B or above in Maths and English / Maths and English language are required (written and verbal)
  • Excellent time management skills with a flexible approach to work
  • Full Right to Work in the UK
  • Full Clean Driving Licence


Reporting to: Sales Director

Gross Salary: Competitive Salary, details available on application

Location: Unit 11 Windmill Business Park, Windmill Rd, Kenn, Clevedon, North Somerset BS21 6SR with occasional travel to Mill Stream House, Alderley, Wotton under Edge, as required

Hours of Work: 40 hours per week:
08:00 to 16:00 Monday to Thursday
08:00 to 15:15 on Friday including 45 minutes paid lunch break and
45 minute early finish on a Friday

Pension: Auto-enrolment Pension Scheme

Healthcare: WPA Healthcare NHS Top-up Scheme effective on successful completion of your probationary period.

Death in Service Policy: Death in Service policy of twice basic salary, payable on death whilst employed by the Company, which includes access to the Help@Hand Benefits Scheme (only eligible up to State Pension Age)

Employee Benefits Scheme/Employee Assistance Programme
Benefits Scheme run by Pluxee offering discounts with many major retailers and Employee Assistance Programme operated by Care First

Holidays: 5 weeks plus bank holidays in first year of service (pro-rata)
5.2 weeks plus bank holidays after two years’ service*
5.6 weeks plus bank holidays after five years’ service*
6 weeks plus bank holidays after ten years’ service*
3 days entitlement must be taken for Christmas shutdown
Entitlement increased at the beginning of the holiday year following the service anniversary

Probationary Period: 3 months

Notice: During the first four years of continuous employment not less than one month’s notice;
For each subsequent year of service one week’s additional notice (up to a maximum of twelve weeks).


Please see full vacancy notice here. 

To apply, please email a copy of your CV to smackrill@createflavours.com

Please be advised that due to the high volume of applications we receive, we are unable to respond to each application individually, please be assured that we will contact all applicants selected for interview in due course.

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